Hard Rock Hotel Cancun

Hard Rock Hotel Cancun believes if it's good enough for celebrities, it's good enough for you. Indulge in true rock star treatment with a stay at this beachfront property that features a number of luxurious amenities such as an en-suite double jacuzzi and a staff ready to cater to your every whim.

This all-inclusive destination is a great option for guests looking to relax after dinner. This waterfront destination offers live entertainment 7 days per week, and there are some bars on-location to choose from as well. If you are planning a conference or if you're traveling as part of a group, this group-friendly lodging can make the process a bit less of a hassle.

Set in Cancun Beach Hotel Zone, Hard Rock Hotel Cancun, an all-inclusive complex, offers a warm welcome to travelers who want to stay in this neighborhood. If you're curious, the center of Cancun is eight miles (12 and a half kilometers) to the northwest.


The Hard Rock Hotel Cancun prides itself on providing guests with 'standard' amenities that are anything but ordinary. From double jacuzzis to ocean views in nearly every unit, this hotel goes above and beyond the typical amenity offerings. Each unit comes with a private balcony furnished with chairs to give guests an ideal place to unwind and enjoy a beautiful sunset. Thirsty guests will enjoy the in-room liquor dispenser with a variety of alcohols, as well as a mini-bar that features a selection of sodas, juices, water and domestic beers. Other amenities featured in every unit include a LCD television, alarm clock, air-conditioning, wireless internet access, turndown service, ironing board and more.

Families will revel in the deluxe suite designed to accommodate children. This unit provides all of the amenities in other rooms, but also hosts a wide selection of features that aim to provide you with an ideal family getaway. Kids will love the 'Fun in the Sun' bucket kit with fun beach tools, available Xbox games, L'Oreal Kids vanities and more.

Concierge Level suites are an excellent choice for romancing couples. These units boast exclusive L'Occitane bath products, an aromatherapy menu, nightly petit fours, a delicious pillow menu and more. These rooms are ideal for honeymoons, vow renewals or anyone looking for a truly romantic getaway.

Hard Rock Cancun is a very large location with 601 units. Special features and the opportunity to join social events make this huge property a hit with visitors who never want a dull moment to pass. This hotel has received a rating of 4 stars, considering its overall quality, amenities, and service.

A partial list of the in-room features and amenities that you'll find at Hard Rock Hotel Cancun include:

  • Cable/Satellite TV
  • Bathrobe
  • Bath Tub
  • AM/FM Alarm Clock
  • Queen Bed
  • Double Bed
  • Safe
  • Air Conditioned
  • In-Room Jacuzzi
  • Non-Smoking Rooms
  • King Bed
  • Hairdryer
  • Mini Bar
  • Television
  • Private Bath
  • Iron
  • Coffee Maker
  • Toilet
  • Room Service
  • In-room Entertainment
  • Telephone
  • Shower
  • Temperature Control
  • Radio
  • Internet Access Port
  • Balcony

If you are looking for a particular amenity, you can contact the hotel by phone to verify it's available in the room you are reserving.

Activities and Amenities

The Hard Rock Hotel Cancun boasts a superior standard of service. The qualified staff aims to meet your every desire, and will work with you to plan excursions, chose places to eat and even set up tee times for golfers at nearby courses. Guests will be treated to complimentary wireless internet access. A personalized banqueting service can plan themed parties for guests, complete with entertainment, decorations and more.

Active guests will enjoy the two lighted tennis courts and state-of-the-art Body Rock Fitness Center which features cardio equipment and weights in a building decorated with music memorabilia.

The varying needs of younger guests are never overlooked at the Hard Rock Hotel Cancun. An activities list provides a buffet of ideas for families. Click here for more complete information.

The list below gives some other amenities on-site:

  • Computer Rental
  • Live Entertainment
  • Basketball
  • Sailing
  • Bicycling
  • Exercise Equipment
  • Hiking/Nature Walk
  • Kayaking
  • Gift Shop
  • Playroom
  • Volleyball
  • Highspeed Internet
  • Parking
  • Boutiques
  • Snorkeling
  • Horseback Riding

To be sure everything you're expecting is available, it's a good idea to call ahead of time just in case some of the amenities vary. Visit this page to see an in-depth description about the types of recreation and activities that Hard Rock Hotel Cancun has to offer.


Guests at the Hard Rock Hotel Cancun are invited to feast on a wide selection of delicious cuisine in a variety of styles. Choose from Mexican dishes, International fare, Oriental cuisine and Italian meals. Snack and pool bars are available for those looking to grab a quick bite, while room service is offered at any time of the day or evening. There are no restrictions when it comes to dining at the Hard Rock Hotel - you may eat and drink as much as you like, and reservations are only necessary at Zen.

Wine is a thing of pride here, with vintages carefully selected to compliment each meal. They all score higher than 85 in major wine publications and are chosen from Argentina, California, Chile, France, Italy, Mexico, and Spain.

El Mercado

El Mercaco is located in the central lobby and serves an international buffer for all three meals. The dress code is casual, but swimwear is not allowed.


Set in the central lobby near the pool, Frida hosts an outdoor buffet of grilled cuts, chicken, and fish for lunch and dinner. The dress code is casual, but swimwear is not allowed.


Zen serves Japanese cuisine both buffet style and al la carte in the central lobby. Dress is casual, but swimwear is not allowed.


Leonardo is an Italian restaurant in the central lobby that also serves an international buffet at breakfast. Dress code is casual elegance. Collared shirts, long pants, an shoes are required.

The Steak

The Steak is located on the third floor near the jacuzzi area. As the name implies, fine cuts of steak are served a la carte, as is seafood. A snack buffet is also served a lunch.

Besides on-location dining, vacationers looking for more culinary diversity should also look into some of the region's other nearby mealtime choices. Travelers looking for somewhere to eat will discover a small handful of restaurants within reach. It can be a time-saver to get familiar with the nearby options, even though Hard Rock Cancun offers dining of its own. For an in-depth look at this area's options, click here.

Guest Services

Taking advantage of guest services -- including the ones seen below -- are ready to help you stay relaxed during your vacation.

  • Turndown Service
  • Concierge
  • 24 Hour Security
  • Tour Desk
  • Maid Service

This lodging option also has a handy set of business amenities, great for those who are visiting on account of business in addition to the beautiful area.

  • Computer Rental
  • Conference Facilities
  • Business Center
  • Group Friendly
  • Meeting Facility
  • Audio Visual Equipment


You will find lots of interesting sites and attractions located within a short distance of Hard Rock Cancun. Some nearby places of interest are Cinepolis, Parque De Las Palapas, and Iglesia de Cristo Rey. Since this hotel is located right on Playa Ballenas, this property is an ideal vacation spot for those who want to thoroughly enjoy the sun, surf, and sand during their visit. For a change of setting, you can also visit nearby Playa Marlin.

The hotel is in the vicinity of Cancun, an enjoyable destination for tourists to experience the diversity of Cancun.

To learn more about what else is near the property, click here.

Contact Info

Location: Boulevard Kukulcan at Km. 14.5, Cancun Beach Hotel Zone, Mexico 77500

General: (998) 881-3600

Website: http://www.hrhcancun.com/


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