Hard Rock Hotel Cancun

Hard Rock Hotel Cancun believes if it's good enough for celebrities, it's good enough for you. Indulge in true rock star treatment with a stay at this beachfront property that features a number of luxurious amenities such as an en-suite double jacuzzi and a staff ready to cater to your every whim.

This all-inclusive destination is the perfect choice for those hoping for some after-dinner fun. This waterfront destination has live shows 7 days per week, and there are at least a couple of bars on-location to pick from as well. If you're trying to plan a sizable get-together, or if you're coming with a group, this group-friendly accommodation may be the perfect spot.

Located in Cancun Beach Hotel Zone, Hard Rock Hotel Cancun, an all-inclusive complex, welcomes guests who are thinking about basing their vacation in this neighborhood or nearby. If you're curious, the center of Cancun is eight miles (12 and a half kilometers) to the northwest.


The Hard Rock Hotel Cancun prides itself on providing guests with 'standard' amenities that are anything but ordinary. From double jacuzzis to ocean views in nearly every unit, this hotel goes above and beyond the typical amenity offerings. Each unit comes with a private balcony furnished with chairs to give guests an ideal place to unwind and enjoy a beautiful sunset.

Thirsty guests will enjoy the in-room liquor dispenser with a variety of alcohols, as well as a mini-bar that features a selection of sodas, juices, water and domestic beers. Other amenities featured in every unit include a LCD television, alarm clock, air-conditioning, wireless internet access, turndown service, ironing board and more.

Families will revel in the deluxe suite designed to accommodate children. This unit provides all of the amenities in other rooms, but also hosts a wide selection of features that aim to provide you with an ideal family getaway. Kids will love the 'Fun in the Sun' bucket kit with fun beach tools, available Xbox games, L'Oreal Kids vanities and more.

Concierge Level suites are an excellent choice for romancing couples. These units boast exclusive L'Occitane bath products, an aromatherapy menu, nightly petit fours, a delicious pillow menu and more. These rooms are ideal for honeymoons, vow renewals or anyone looking for a truly romantic getaway.

Hard Rock Cancun is a large location with a total of 601 rooms. A good selection of amenities and ample space to roam make this huge hotel a hit with visitors who crave constant entertainment. With respect to overall quality, we've rated this hotel a rating of 4 stars.

Below, you can see a list of in-room amenities found at Hard Rock Hotel Cancun.

  • Cable/Satellite TV
  • Bathrobe
  • Bath Tub
  • AM/FM Alarm Clock
  • Queen Bed
  • Double Bed
  • Safe
  • In-Room Jacuzzi
  • Non-Smoking Rooms
  • King Bed
  • Hairdryer
  • Mini Bar
  • Television
  • Private Bath
  • Iron
  • Coffee Maker
  • Toilet
  • Room Service
  • In-room Entertainment
  • Telephone
  • Shower
  • Temperature Control
  • Radio
  • Internet Access Port
  • Balcony

Please keep in mind that different types of rooms might have different amenities, so if you want to make sure your room will have all the necessities, it's best to contact the hotel before you arrive.

Activities and Amenities

The Hard Rock Hotel Cancun boasts a superior standard of service. The qualified staff aims to meet your every desire, and will work with you to plan excursions, chose places to eat and even set up tee times for golfers at nearby courses.

Guests will be treated to complimentary wireless internet access. A personalized banqueting service can plan themed parties for guests, complete with entertainment, decorations and more. Active guests will enjoy the two lighted tennis courts and state-of-the-art Body Rock Fitness Center which features cardio equipment and weights in a building decorated with music memorabilia.

The varying needs of younger guests are never overlooked at the Hard Rock Hotel Cancun. An activities list provides a buffet of ideas for families. Click here to learn more details.

The following list gives a preview of other general amenties at this location:

  • Computer Rental
  • Live Entertainment
  • Playroom
  • Sailing
  • Bicycling
  • Hiking/Nature Walk
  • Kayaking
  • Exercise Gym
  • Gift Shop
  • Basketball
  • Volleyball
  • Highspeed Internet
  • Parking
  • Boutiques
  • Snorkeling
  • Horseback Riding

However, it's best to check with the front desk if you want to be certain the hotel has exactly what you expect. Visit this page to view a comprehensive description about the kinds of activities and recreation opportunities offered at Hard Rock Hotel Cancun.


Guests at the Hard Rock Hotel Cancun are invited to feast on a wide selection of delicious cuisine in a variety of styles. Choose from Mexican dishes, International fare, Oriental cuisine and Italian meals.

Snack and pool bars are available for those looking to grab a quick bite, while room service is offered at any time of the day or evening. There are no restrictions when it comes to dining at the Hard Rock Hotel - you may eat and drink as much as you like, and reservations are only necessary at Zen. Wine is a thing of pride here, with vintages carefully selected to compliment each meal. They all score higher than 85 in major wine publications and are chosen from Argentina, California, Chile, France, Italy, Mexico, and Spain.

El Mercado

El Mercaco is located in the central lobby and serves an international buffer for all three meals. The dress code is casual, but swimwear is not allowed.


Set in the central lobby near the pool, Frida hosts an outdoor buffet of grilled cuts, chicken, and fish for lunch and dinner. The dress code is casual, but swimwear is not allowed.


Zen serves Japanese cuisine both buffet style and al la carte in the central lobby. Dress is casual, but swimwear is not allowed.


Leonardo is an Italian restaurant in the central lobby that also serves an international buffet at breakfast. Dress code is casual elegance. Collared shirts, long pants, an shoes are required.

The Steak

The Steak is located on the third floor near the jacuzzi area. As the name implies, fine cuts of steak are served a la carte, as is seafood. A snack buffet is also served a lunch.

In addition to on-site dining, visitors looking to find further culinary variety should also take into account some of the other nearby dining choices. Travelers looking for somewhere to eat will find a limited but good selection of restaurants within reach of these accommodations. It's a smart idea to pick out a few restaurants in the area that are worth trying, even though Hard Rock Cancun offers some tempting choices of their own. Click here for a more detailed discussion about food in this area.

Guest Services

The property's guest services -- including the ones below -- can help you have a smooth, stress free vacation in Cancun.

  • Turndown Service
  • Concierge
  • 24 Hour Security
  • Tour Desk
  • Maid Service

This diverse lodging option also has a nice set of business amenities, great for those who tend to bring work along when visiting this destination.

  • Computer Rental
  • Conference Facilities
  • Business Center
  • Group Friendly
  • Meeting Facilities
  • Audio Visual Equipment


You will notice plenty of attractions close to Hard Rock Cancun. On your itinerary, make room for nearby attractions like Cinepolis and Parque De Las Palapas. Since this hotel is located on Playa Ballenas, it is an ideal vacation spot for those who enjoy sun-bathing just outside their accommodations. Also in the area, within a few miles of the property, is Playa Marlin.

One of the closest areas to the hotel is Cancun. If you find yourself with spare time, have yourself a side trip to a neighboring town to gain some perspective on the country.

If you're still curious about what's in the area of the property, click here.

Contact Info

Location: Boulevard Kukulcan at Km. 14.5, Cancun Beach Hotel Zone, Mexico

General: (998) 881-3600

Website: http://www.hrhcancun.com/


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