Hard Rock Hotel Cancun

Hard Rock Hotel Cancun believes if it's good enough for celebrities, it's good enough for you. Indulge in true rock star treatment with a stay at this beachfront property that features a number of luxurious amenities such as an en-suite double jacuzzi and a staff ready to cater to your every whim.

This all-inclusive hotel is a great choice for guests hoping for some after-dinner fun. This beachfront destination features live shows 7 days per week, and there are at least two bars on the property to pick from as well. If you are organizing for some special occasion, or are traveling as part of a group, this helpful lodging might be the perfect spot.

Located in Cancun Beach Hotel Zone, Hard Rock Hotel Cancun, an all-inclusive complex, offers a warm welcome to vacationers interested in staying in this neighborhood. It is 7.8 miles southeast of the center of Cancun.


The Hard Rock Hotel Cancun prides itself on providing guests with 'standard' amenities that are anything but ordinary. From double jacuzzis to ocean views in nearly every unit, this hotel goes above and beyond the typical amenity offerings. Each unit comes with a private balcony furnished with chairs to give guests an ideal place to unwind and enjoy a beautiful sunset. Thirsty guests will enjoy the in-room liquor dispenser with a variety of alcohols, as well as a mini-bar that features a selection of sodas, juices, water and domestic beers. Other amenities featured in every unit include a LCD television, alarm clock, air-conditioning, wireless internet access, turndown service, ironing board and more.

Families will revel in the deluxe suite designed to accommodate children. This unit provides all of the amenities in other rooms, but also hosts a wide selection of features that aim to provide you with an ideal family getaway. Kids will love the 'Fun in the Sun' bucket kit with fun beach tools, available Xbox games, L'Oreal Kids vanities and more.

Concierge Level suites are an excellent choice for romancing couples. These units boast exclusive L'Occitane bath products, an aromatherapy menu, nightly petit fours, a delicious pillow menu and more. These rooms are ideal for honeymoons, vow renewals or anyone looking for a truly romantic getaway.

Because there are 601 rooms, Hard Rock Cancun is a big location. The expansive space makes this hotel a perfect choice for families who prefer to stay at a large, active complex. This hotel has been awarded a rating of 4 stars, based on numerous measures, including overall quality, style, and more.

Below, you'll find the in-room amenities provided by Hard Rock Hotel Cancun.

  • Cable/Satellite TV
  • Bathrobe
  • Bath Tub
  • AM/FM Alarm Clock
  • Queen Bed
  • Double Bed
  • Safe
  • Air Conditioned
  • In-Room Jacuzzi
  • Non-Smoking Rooms
  • King Bed
  • Hairdryer
  • Mini Bar
  • Television
  • Private Bath
  • Iron
  • Coffee Maker
  • Toilet
  • Room Service
  • In-room Entertainment
  • Telephone
  • Shower
  • Temperature Control
  • Radio
  • Internet Access Port
  • Balcony

Call ahead if you're counting on particular amenities, if it's a high priority for you.

Activities and Amenities

The Hard Rock Hotel Cancun boasts a superior standard of service. The qualified staff aims to meet your every desire, and will work with you to plan excursions, chose places to eat and even set up tee times for golfers at nearby courses. Guests will be treated to complimentary wireless internet access. A personalized banqueting service can plan themed parties for guests, complete with entertainment, decorations and more.

Active guests will enjoy the two lighted tennis courts and state-of-the-art Body Rock Fitness Center which features cardio equipment and weights in a building decorated with music memorabilia.

The varying needs of younger guests are never overlooked at the Hard Rock Hotel Cancun. An activities list provides a buffet of ideas for families. Click here for more details.

The list below gives a preview of some other amenities at this property:

  • Computer Rental
  • Live Entertainment
  • Basketball
  • Sailing
  • Bicycling
  • Exercise Equipment
  • Hiking/Nature Walk
  • Kayaking
  • Gift Shop
  • Playroom
  • Volleyball
  • Highspeed Internet
  • Parking
  • Boutiques
  • Snorkeling
  • Horseback Riding

If you have your heart set on a particular activity, it's suggested that you call the front desk just in case availability varies. Visit this page to see our in-depth discussion about the activities and recreation opportunities offered at Hard Rock Hotel Cancun.


Guests at the Hard Rock Hotel Cancun are invited to feast on a wide selection of delicious cuisine in a variety of styles. Choose from Mexican dishes, International fare, Oriental cuisine and Italian meals. Snack and pool bars are available for those looking to grab a quick bite, while room service is offered at any time of the day or evening. There are no restrictions when it comes to dining at the Hard Rock Hotel - you may eat and drink as much as you like, and reservations are only necessary at Zen.

Wine is a thing of pride here, with vintages carefully selected to compliment each meal. They all score higher than 85 in major wine publications and are chosen from Argentina, California, Chile, France, Italy, Mexico, and Spain.

El Mercado

El Mercaco is located in the central lobby and serves an international buffer for all three meals. The dress code is casual, but swimwear is not allowed.


Set in the central lobby near the pool, Frida hosts an outdoor buffet of grilled cuts, chicken, and fish for lunch and dinner. The dress code is casual, but swimwear is not allowed.


Zen serves Japanese cuisine both buffet style and al la carte in the central lobby. Dress is casual, but swimwear is not allowed.


Leonardo is an Italian restaurant in the central lobby that also serves an international buffet at breakfast. Dress code is casual elegance. Collared shirts, long pants, an shoes are required.

The Steak

The Steak is located on the third floor near the jacuzzi area. As the name implies, fine cuts of steak are served a la carte, as is seafood. A snack buffet is also served a lunch.

In addition to the dining options on-site, vacationers hoping for extra culinary diversity should also check out the region's other nearby dining selections. Travelers looking for somewhere to eat will discover a small handful of restaurants nearby. It might save you time to pick out a few restaurants in the area that are worth trying, even though Hard Rock Cancun does have dining on-site. To get more information about dining in the surrounding area, click here.

Guest Services

The property's guest services -- including the ones shown below -- are offered to help you keep your entire time in Cancun easy and enjoyable.

  • Turndown Service
  • Concierge
  • 24 Hour Security
  • Tour Desk
  • Maid Service

The property also has some helpful business amenities, doubly great for professionals who are visiting on account of business in addition to the beautiful area.

  • Computer Rental
  • Conference Facilities
  • Business Center
  • Group Friendly
  • Meeting Facility
  • Audio Visual Equipment


Guests will encounter many attractions located within a short distance of Hard Rock Cancun. Some of the closest attractions are Cinepolis, Parque De Las Palapas, and Iglesia de Cristo Rey. Considering this hotel is located on Playa Ballenas, this property is a perfect fit for travelers who look forward to frequent trips to the water. For a change of setting, you can also visit nearby Playa Marlin (just a few miles from the property).

One of the nearest notable areas to the hotel is Cancun. If you find yourself with spare time, take a day to travel to a neighboring town to gain some perspective on the country.

To learn more about what's located near Hard Rock Hotel Cancun, click here.

Contact Info

Location: Boulevard Kukulcan at Km. 14.5, Cancun Beach Hotel Zone, Mexico 77500

General: (998) 881-3600

Website: http://www.hrhcancun.com/


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