Krystal Urban Cancun

Nestled in the heart of Cancun, Krystal Urban Cancun is a modern hotel with great events facilities, luxurious decor, and close proximity to amazing beaches as well as prime shopping.

Krystal Urban Cancun is a nice choice for those looking to go out at night, since there is a pretty good variety of late-night venues nearby. Pure Nightclub is one such entertainment possibility, but the entire area is a place people flock to for live shows, bars, and lounges.

Located in downtown Cancun, Krystal Urban Cancun offers a warm welcome to customers wanting to stay in this neighborhood.


Each room at the hotel is spacious and modern, featuring well-kept cleanliness and private balconies. Standard Rooms are great for up to 4 guests and come with either 1 king bed or 2 full beds. These rooms have stunning views of the ocean or Lake Nichupte. Suites provide a main bedroom with a king bed and a connecting room with 2 full beds. These units come with the option of a refrigerator, microwave, and even dining room.

Krystal Urban Cancun is a fairly large property with 196 units. With more space comes more options, making this hotel an ideal setting for guests who want to spend their vacations at a roomier property.

With respect to overall style, amenities, and ambience, Caribya! has awarded this hotel a rating of three and a half stars. Read more about our Caribya! star ratings, which are more conservative than the ratings awarded by Trip Advisor and other sites, by clicking here.

A list of the guest room amenities awaiting visitors at Krystal Urban Cancun include:

  • Cable/Satellite TV
  • Ceiling Fan
  • Complimentary Newspaper
  • Bath Tub
  • Safe
  • Air Conditioned
  • Non-Smoking Rooms
  • Hairdryer
  • Smoke Detectors
  • Ironing Board
  • Desk in Room
  • Sprinklers In Rooms
  • Sitting Area
  • Private Bath
  • Safe Deposit Box
  • Flat Screen TV
  • Iron
  • Coffee Maker
  • Toilet
  • Room Service
  • Telephone
  • Shower
  • King Bed
  • Cribs Available
  • Balcony

If you want a room with a certain amenity, contact the front desk to verify availability.

Activities and Amenities

Krystal Urban is the go-to events hotel, featuring a total of 9 rooms for meetings, banquets, and conferences. Most rooms can accommodate up to 50 people and offer beautiful facilities with state-of-the-art technologies.

Guests have free access to the Beach Club at Krystal Cancun nearby, with transportation as well. Though Krystal Urban has it's own wonderful facilities, you have the option to explore more avenues of fun.

The Lobby Bar offers a wide selection of drinks, featuring top national and international brands between 3 p.m. - 11 p.m. Not only can you enjoy a refreshing beverage in this light and casual atmosphere, but you can order some sushi as well. The Pool Bar is open between 11 a.m. - 7 p.m. serving up an array of drinks, cocktails, and small snacks. You never have to leave the pool because this is the hotel's swim-up bar.

The list below identifies some other amenities:

  • Elevators
  • Solarium
  • Exercise Equipment
  • Wheel Chair Access
  • Parking
  • Wi Fi Internet Access

However, it's always best to call with questions if you want to be certain the hotel has exactly what you expect. Visit this page to navigate to our in-depth discussion about the kinds of recreation and activities that Krystal Urban Cancun has to offer.


Restaurant Aquamarina is open between 7 a.m. - 11 p.m. This is where hotel guests can enjoy any meal of the day, including a daily buffet breakfast. The menu is full of international dishes, perfect for pleasing any guest.

In addition to on-site dining, travelers hoping to find more culinary diversity should also think about some of the other local mealtime selections. Guests here will find some restaurants close-by. It's a good idea to find out if there are suitable options in the area, even though Krystal Urban Cancun does have dining on-site. For more information about your dining options near this property, click here.

Guest Services

Krystal Urban Cancun offers a lot of guest services, including the ones that are listed below, helping you stay on track while enjoying your vacation.

  • Buffet Breakfast
  • Car Rental Desk
  • Housekeeping
  • Complimentary Wake-up Service
  • 24 Hour Front Desk
  • Concierge
  • Lunch
  • Dry Cleaning/Laundry
  • Complimentary Newspaper
  • Handicap Facilities

Another plus is this property also has a nice set of business amenities, doubly great for professionals who need to put in a few hours of work during their vacations.

  • Conference Facilities
  • Copy Service
  • Meeting rooms
  • Business Center
  • Desk in Room


There are lots of interesting sites and attractions near Krystal Urban Cancun. On your itinerary, make room for nearby attractions like Cinepolis, Parque De Las Palapas, and Iglesia de Cristo Rey. If you want to relax and have fun at the same time, like many of the travelers who come to enjoy Cancun's coast, your vacation would be incomplete without a trip to the beach. One of the nearest beaches is Playa Las Perlas, which is only a meager trip away from the hotel.

One closeby area of interest from the hotel is Cancun. For a fun way to fill your day, take a side trip to a nearby town and see what they're all about.

For our comprehensive article on what's located near the property, click here.

Contact Info

Location: Av. Sayil Manzana 1 Lote 4-07, downtown Cancun, Mexico

Phone: (998) 848-8000



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