Iberostar Quetzal

Iberostar Quetzal is a 350 room hotel with extensive sports and dining facilities as well as lots of programming for all ages. While the hotel is impressive and decadent, it also features lots of untouched nature including ponds, lakes, and caves and is heavily inspired by and honoring of ancient Mayan architecture and civilization.

Travelers hoping to keep active will have a blast at this all-inclusive destination, as they will be able to enjoy a wide range of outdoor options. Whether you're seeking thrills on land or on the water, you'll be able to find it all at this oceanfront destination. If you are hoping to plan for a special occasion, or if you're traveling with a group, this helpful property might be just the ticket.

Positioned on the outskirts of Playa del Carmen, a mile and a half south west of the "downtown" area, Iberostar Quetzal, an all-inclusive complex, happily welcomes vacationers interested in staying in this part of the city or an adjacent neighborhood.


324 of the 350 accommodations at Iberostar Quetzal are Standard rooms. These rooms have ample space, terrace, private bathroom with tub and shower, air conditioning, ceiling fan, king or queen bed, sofa bed, cable television, coffeemaker, in-room safe, telephone, and hairdryer. Of the remaining 26 accommodations, 24 of them are Junior Suites with all of the luxuries of Standard Rooms with the addition of more space, a minibar, and a small sitting area. Finally, there are two Presidential Suites that feature two bedrooms each with two double and two king beds, a sitting room with a sofa bed, and a Jacuzzi. Room Service is available in all rooms.

Since the property has a total of 350 rooms, Iberostar Quetzal is a rather large place to stay. All that extra space makes this resort an excellent match for travelers who appreciate the perks of booking a large complex with plenty of amenities. Considering its overall quality, we have given this resort a rating of 4 stars.

A listing of the in-room amenities offered by Iberostar Quetzal is provided below.

  • Coffee Maker
  • Toilet
  • Television
  • Cable/Satellite TV
  • Room Service
  • Private Bath
  • Safe
  • Telephone
  • Air Conditioned
  • Shower
  • Temperature Control
  • Balcony
  • Terrace
  • TV Remote Control
  • Bath Tub
  • Hairdryer
  • Mini Bar
  • Complimentary Local Telephone Calls

Be sure to contact the property to confirm the availability of amenities, if it's a high priority for you.

Activities and Amenities

Guests can participate is just about any sport that they can dream up at Iberostar Quetzal including tennis, archery, shooting, cycling, beach volleyball, boccia, sailing, kayaking, diving, aqua aerobics, windsurfing, water skiing, banana boat rides, table tennis, and more. The hotel also features three swimming pools, a kids pool, a PADI certified SCUBA center, shop and boutiques, meeting facilities, and live evening variety shows.

SPA Sensations provides relaxation and rejuvenation to guests through massages, facials, hairdressing, and soaks in a Jacuzzi or Turkish bath. The spa also features outdoor massages on the beach under two new palapas.

Lucy's Club for children ages four through twelve is a fun miniclub where kids can play, read, draw, and watch movies. Click here to read more.

To view general amenities at the location, check the list below:

  • FAX
  • Surfing
  • Sports Available
  • Bicycling
  • Exercise Equipment
  • Outdoor Parking
  • Live Entertainment
  • Parasailing
  • Highspeed Internet
  • Parking
  • Personal Watercraft
  • Scuba Diving
  • Snorkeling

However, because these details are always in flux, it's a good idea to call ahead of time if you don't want any surprises upon arrival. Visit this page to view our complete description about the activities and recreation opportunities that Iberostar Quetzal has to offer.


Iberostar Quetzal has seven restaurants, so guests can find anything to suit their mood or cravings including Mexican, American, Italian, Japanese, and international fare as well as a snack bar. There are also four bars and a disco for unwinding with some drinks, conversations, and dancing.

In addition to on-site dining, travelers hoping for further culinary variety may also be interested in the region's other nearby eateries. Vacationers who stay at Iberostar Quetzal will encounter a few solid places to eat close-by. It's a smart idea to get familiar with the nearby options, even though Iberostar Quetzal has on-site dining. To find out more about this area's dining, click here.

Guest Services

Familiarizing yourself with this property's guest services -- including the ones listed here -- can help you have a smooth, stress free vacation in Cancun and the Mexican Caribbean.

  • Concierge
  • Express Check In
  • Express Check Out

This lodging option also has a handy set of business amenities, perfect for people who may need to put in some work during their visits.

  • Conference Facilities
  • FAX
  • Projector
  • Business Center
  • Group Friendly
  • Computer
  • Meeting Facility
  • Audio Visual Equipment


You'll encounter plenty of attractions situated near Iberostar Quetzal. Plan a vacation outing to some of the closest attractions like Plaza 28 De Julio Park and El Faro Lighthouse. Because this resort is located directly on Playa del Carmen, this property is a perfect fit for anyone who wants to have an incredible view. Beyond the lodging, El Faro offers another area to explore.

The resort is in the vicinity of Playa del Carmen, an enjoyable area for travelers to learn about and explore Cancun and the Mexican Caribbean.

For additional information about what's near Iberostar Quetzal, click here.

Contact Info

Location: Avda. Xaman-ha, Lote Hotelero Nº2 Playa del Carmen, Playa del Carmen, Mexico 77710

General: +52 984 8 77 20 00

Fax: +52 984 8 73 04 24

Website: http://www.iberostar.com/EN/Riviera-Maya-hotels/Iberostar-Quetzal.html


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