Iberostar Quetzal

Iberostar Quetzal is a 350 room hotel with extensive sports and dining facilities as well as lots of programming for all ages. While the hotel is impressive and decadent, it also features lots of untouched nature including ponds, lakes, and caves and is heavily inspired by and honoring of ancient Mayan architecture and civilization.

Those looking to keep active will have a blast at this all-inclusive destination, which has an excellent selection of outdoor opportunities. No matter what you're looking for, whether it's activities on land or on the water, this ocean-side location has got you covered. If you're organizing for some special occasion, or if you're traveling with a group, this hospitable lodging might be just the place.

Located on the edge of Playa del Carmen, a mile and a half south west of downtown, Iberostar Quetzal, an all-inclusive complex, happily welcomes tourists interested in staying in this part of the city and its environs.


324 of the 350 accommodations at Iberostar Quetzal are Standard rooms. These rooms have ample space, terrace, private bathroom with tub and shower, air conditioning, ceiling fan, king or queen bed, sofa bed, cable television, coffeemaker, in-room safe, telephone, and hairdryer. Of the remaining 26 accommodations, 24 of them are Junior Suites with all of the luxuries of Standard Rooms with the addition of more space, a minibar, and a small sitting area.

Finally, there are two Presidential Suites that feature two bedrooms each with two double and two king beds, a sitting room with a sofa bed, and a Jacuzzi. Room Service is available in all rooms.

Because there are 350 rooms, Iberostar Quetzal is a pretty big location. Attractive features and the chance for social interaction make this huge property popular among those who want their trip to Cancun and the Mexican Caribbean to be full of choices. This resort has been awarded a 4 star rating, considering its activity and quality ratings, and more.

A list of the in-room amenities awaiting visitors at Iberostar Quetzal is provided below.

  • Coffee Maker
  • Toilet
  • Television
  • Cable/Satellite TV
  • Room Service
  • Complimentary Local Telephone Calls
  • Private Bath
  • Safe
  • Telephone
  • Shower
  • Temperature Control
  • Terrace
  • TV Remote Control
  • Bath Tub
  • Hairdryer
  • Mini Bar
  • Balcony

Please keep in mind that specific amenities often vary by room, so if a particular amenity is important to you, call the location to make sure it is available.

Activities and Amenities

Guests can participate is just about any sport that they can dream up at Iberostar Quetzal including tennis, archery, shooting, cycling, beach volleyball, boccia, sailing, kayaking, diving, aqua aerobics, windsurfing, water skiing, banana boat rides, table tennis, and more. The hotel also features three swimming pools, a kids pool, a PADI certified SCUBA center, shop and boutiques, meeting facilities, and live evening variety shows.

SPA Sensations provides relaxation and rejuvenation to guests through massages, facials, hairdressing, and soaks in a Jacuzzi or Turkish bath. The spa also features outdoor massages on the beach under two new palapas.

Lucy's Club for children ages four through twelve is a fun miniclub where kids can play, read, draw, and watch movies. Click here for more complete information.

The list below gives other general amenties at this location:

  • FAX
  • Sports Available
  • Sailing
  • Bicycling
  • Water Skiing
  • Outdoor Parking
  • Live Entertainment
  • Exercise Gym
  • Highspeed Internet
  • Parking
  • Personal Watercraft
  • Scuba Diving
  • Snorkeling

If you have your heart set on a particular activity, it's suggested that you call the front desk just in case some of the amenities vary. Visit this page to view our in-depth description about the recreation and activities that Iberostar Quetzal has to offer.


Iberostar Quetzal has seven restaurants, so guests can find anything to suit their mood or cravings including Mexican, American, Italian, Japanese, and international fare as well as a snack bar. There are also four bars and a disco for unwinding with some drinks, conversations, and dancing.

Besides what is available on-location, visitors hoping to find further culinary variety can also consider some of the other nearby mealtime selections. Travelers looking for somewhere to eat will discover a limited but good selection of restaurants within reach of these accommodations. It may be helpful to know the area's restaurant options, though Iberostar Quetzal provides dining of its own. To find out more about dining in this area, click here.

Guest Services

Iberostar Quetzal provides guest services, including those in the following list, so you can depend on these few extras during your time in this area.

  • Concierge
  • Express Check In
  • Express Check Out

This diverse lodging option also has some helpful business amenities, doubly great for professionals who tend to bring work along when visiting this destination.

  • Meeting Facilities
  • Conference Facilities
  • FAX
  • Projector
  • Business Center
  • Group Friendly
  • Computer
  • Audio Visual Equipment


Guests will find numerous attractions situated near Iberostar Quetzal. Some of the closest are Plaza 28 De Julio Park and Cinema. Since this resort is located right on Playa del Carmen, this property is an ideal setting for sun-bathers and watersports fanatics. Also nearby is El Faro, just a few miles from the property.

Among the closest notable areas to the resort is Playa del Carmen. If you want to see even more culture, food, and fun, take a day trip to some of the nearest towns to check out just what else Cancun and the Mexican Caribbean has to offer.

To see the full article about what's located near Iberostar Quetzal, click here.

Contact Info

Location: Avda. Xaman-ha, Lote Hotelero Nº2 Playa del Carmen, Playa del Carmen, Mexico

General: +52 984 8 77 20 00

Fax: +52 984 8 73 04 24

Website: http://www.iberostar.com/EN/Riviera-Maya-hotels/Iberostar-Quetzal.html


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