Sandos Caracol Resort & Spa

One of Playa del Carmen's popular mega-resorts, Sandos Caracol Resort and Spa has everything you need to make your Mexican adventure a dream come true. This spot is all-inclusive, family-friendly, eco-friendly, set right on the beach, and has days packed filled with activities as well as some of the best service around.

Guests looking to stay active will have a blast at this all-inclusive destination, which provides a multitude of outdoor opportunities. Regardless of whether you're looking for fun on the water or on land, you'll be able to find it all at this oceanfront destination. If you are trying to plan for a special occasion, or are traveling as a group, this helpful lodging can make organizing a bit less of a hassle.

Located on the outer parts of Playa del Carmen, two and a half miles northeast of the downtown area, Sandos Caracol Resort & Spa, an all-inclusive complex, is a great choice for guests interested in staying in this part of the city and its environs.


The sprawling property of Sandros Caracol Resort & Spa features 738 standard and deluxe rooms, as well as junior suites -- and a collection of 11 villas are currently being constructed.

Once finished, the villas will have water heated by solar power, LEW lighting, water recycling, and furniture made of certified wood.

Meanwhile, all rooms feature 42-inch plasma televisions with satellite, an iPod dock, WiFi Internet, a fully stocked mini bar, and lush bathrobes.

Sandos Caracol is a very large location featuring 946 rooms. Attractive features and the chance to interact with all kinds of people make this huge complex popular among visitors who crave constant entertainment. Considering its overall quality, we have rated this resort a rating of 3 stars.

Below, you'll find a list of amenities in-room available at this location.

  • Coffee Maker
  • Toilet
  • Television
  • Room Service
  • Iron
  • In-room Entertainment
  • Cable/Satellite TV
  • Bathrobe
  • Air Conditioned
  • Temperature Control
  • Balcony
  • Radio
  • Terrace
  • TV Remote Control
  • Bath Tub
  • Hairdryer
  • Telephone

If a particular amenity is important to you, mention this when you contact the front desk or reservation service.

Activities and Amenities

The number of activities and amenities available for guests at Sandos include two swimming pools, two lighted tennis courts, a watersports center, daily family activities, and an Internet Cafe.

RW: -Full spa: sauna, steam room, Jacuzzi, fitness centre with exercise equipment, massages** and salon**

Daily entertainment is available at the on-site theater, and numerous bars dot the property so you're never far from an ice cold beverage.

The main swimming pool at Sandos features a protected area for small children, so they can splash around and enjoy themselves safely. For an extra special treat, a full aqua part is located on property, with slides and tons of games. Click here to learn more details.

To view this lodging's general amenities, check the following list:

  • FAX
  • Sports Available
  • Sailing
  • Hiking/Nature Walk
  • Exercise Equipment
  • Kayaking
  • Live Entertainment
  • Wind Surfing
  • Movies
  • Wheel Chair Access
  • Fishing
  • Highspeed Internet
  • Parasailing
  • Scuba Diving
  • Boutiques
  • Personal Watercraft
  • Snorkeling

However, because these details are always in flux, don't hesitate to contact the location if you're interested in something in particular. Visit this page to see an in-depth description about the activities available at Sandos Caracol Resort & Spa.


There are eight restaurants on-site at Sandos Caracoal Eco Resort and Spa, offering a wide variety of cuisine including Mexican, Italian, Mediterranean, Brazilian, and Asian. Whatever your in the mood for, you'll easy find at these restaurants.

Besides on-location dining, visitors hoping for more culinary variety can also consider some of the area's other nearby mealtime choices. Visitors staying at Sandos Caracol Resort & Spa will find a limited but good selection of restaurants within traveling distance. It can be helpful to decide which nearby choices your family will enjoy, even though Sandos Caracol has dining of its own. For an in-depth look at this area's options, click here.

Guest Services

Sandos Caracol Resort & Spa provides a lot of guest services, including the ones in the following list, helping everything come together during your vacation to Cancun and the Mexican Caribbean.

  • Express Check In
  • Car Rental Desk
  • Barber/Beauty Shop
  • Express Check Out
  • Concierge
  • Tour Desk
  • Turndown Service
  • Dry Cleaning/Laundry
  • Theater Desk

Also available are a nice set of business amenities, which makes Sandos Caracol a haven for those who will be working during their stay.

  • Group Friendly
  • FAX
  • Audio Visual Equipment
  • Meeting rooms
  • Business Center


You will notice a good selection of attractions located near Sandos Caracol. Some of the closest attractions are Plaza 28 De Julio Park, El Faro Lighthouse, and Xcaret Maya Ruins. Considering this resort is located on El Faro, it's a great place for those who want to thoroughly enjoy the sun, surf, and sand during their visit. Playa del Carmen is another nice nearby spot to soak up some sun.

One of the nearest areas of interest from the resort is Playa del Carmen. To ensure you see as much of the region as possible, have a little side trip to a town within driving distance to check out just what else Cancun and the Mexican Caribbean has to offer.

If you'd like to learn more about what else is near Sandos Caracol Resort & Spa, click here.

Contact Info

Location: Carretera Cancun Chetumal, Playa del Carmen, Mexico 77710

General: (984) 873-4444

Fax: (984) 873-1169



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