Sandos Caracol Resort & Spa

One of Playa del Carmen's popular mega-resorts, Sandos Caracol Resort and Spa has everything you need to make your Mexican adventure a dream come true. This spot is all-inclusive, family-friendly, eco-friendly, set right on the beach, and has days packed filled with activities as well as some of the best service around.

Active guests will never run out of things to do at this all-inclusive resort, which offers convenient access to an excellent range of recreational opportunities. Whether you're seeking thrills on land or in the ocean, you should find what you're looking at this coastal destination. If you are trying to organize for some special occasion, or are traveling with a group, this hospitable property may be just the spot.

Located on the outskirts of Playa del Carmen, two and a half miles northeast of "downtown," Sandos Caracol Resort & Spa, an all-inclusive complex, happily welcomes customers who are thinking about basing their vacation in this part of the city or the surrounding area.


The sprawling property of Sandros Caracol Resort & Spa features 738 standard and deluxe rooms, as well as junior suites -- and a collection of 11 villas are currently being constructed.

Once finished, the villas will have water heated by solar power, LEW lighting, water recycling, and furniture made of certified wood.

Meanwhile, all rooms feature 42-inch plasma televisions with satellite, an iPod dock, WiFi Internet, a fully stocked mini bar, and lush bathrobes.

With 946 rooms, Sandos Caracol is a very big place to stay. With size comes diversity of options, making this resort an excellent match for families who prefer to stay at a large, active complex. This resort has earned a rating of 3 stars, based on several factors, including overall quality, style, and more.

Look below for this location's in-room amenities.

  • Coffee Maker
  • Toilet
  • Television
  • Room Service
  • Iron
  • In-room Entertainment
  • Cable/Satellite TV
  • Bathrobe
  • Telephone
  • Temperature Control
  • Radio
  • Terrace
  • TV Remote Control
  • Bath Tub
  • Hairdryer
  • Balcony

Contact the resort to ensure the availability of amenities, since some features may vary by room.

Activities and Amenities

The number of activities and amenities available for guests at Sandos include two swimming pools, two lighted tennis courts, a watersports center, daily family activities, and an Internet Cafe.

RW: -Full spa: sauna, steam room, Jacuzzi, fitness centre with exercise equipment, massages** and salon**

Daily entertainment is available at the on-site theater, and numerous bars dot the property so you're never far from an ice cold beverage.

The main swimming pool at Sandos features a protected area for small children, so they can splash around and enjoy themselves safely. For an extra special treat, a full aqua part is located on property, with slides and tons of games. Click here to learn more.

For this lodging's general amenities, take a look at the following list:

  • FAX
  • Sports Available
  • Sailing
  • Hiking/Nature Walk
  • Parasailing
  • Kayaking
  • Live Entertainment
  • Wind Surfing
  • Exercise Gym
  • Movies
  • Wheel Chair Access
  • Fishing
  • Highspeed Internet
  • Personal Watercraft
  • Scuba Diving
  • Boutiques
  • Snorkeling

Since the specifics tend to change, it's best to contact the lodging if you want to be certain the hotel has exactly what you expect. Visit this page to read our complete description about the kinds of activities and recreation opportunities offered at Sandos Caracol Resort & Spa.


There are eight restaurants on-site at Sandos Caracoal Eco Resort and Spa, offering a wide variety of cuisine including Mexican, Italian, Mediterranean, Brazilian, and Asian. Whatever your in the mood for, you'll easy find at these restaurants.

In addition to dining options on-location, visitors looking to find further culinary variety might also want to think about some of the area's other local eateries. Those staying at Sandos Caracol Resort & Spa will encounter a small handful of restaurants nearby. It may be helpful to pick out a few restaurants in the area that are worth trying, even though Sandos Caracol does have dining on-site. To find out more about this area's dining, click here.

Guest Services

Taking advantage of guest services -- including the ones below -- can help you keep your entire time in Cancun and the Mexican Caribbean easy and enjoyable.

  • Express Check In
  • Car Rental Desk
  • Barber/Beauty Shop
  • Express Check Out
  • Concierge
  • Tour Desk
  • Turndown Service
  • Dry Cleaning/Laundry
  • Theater Desk

The property also boasts an ample number of business amenities, making Sandos Caracol an excellent choice for those who will be working during their stay.

  • Group Friendly
  • FAX
  • Audio Visual Equipment
  • Meeting rooms
  • Business Center


Guests will find a good selection of attractions in the vicinity of Sandos Caracol. Plan a vacation outing to some of the closest attractions like Plaza 28 De Julio Park and Cinema. Since this resort is located directly on El Faro, it's the perfect spot for sun-worshippers who can't wait to hit the sand. Also nearby is Playa del Carmen, just a few miles from the property.

One closeby area of interest from the resort is Playa del Carmen. If you find yourself with spare time, escape for a day trip to a couple nearby towns to see what else the country has to offer.

For additional information about other destinations and attractions near Sandos Caracol Resort & Spa, click here.

Contact Info

Location: Carretera Cancun Chetumal, Playa del Carmen, Mexico

General: (984) 873-4444

Fax: (984) 873-1169



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